Solutions
Every call handled the way you'd handle it
Pick the workflows you need. Each one runs on your script, your knowledge base, and your escalation rules.
AI Receptionist
Every call answered on the first ring, with your greeting and your tone.
- Custom greeting and script
- Routes callers to the right place
- Never puts callers on hold
Lead Qualification
Ask the questions that separate a real opportunity from a tire-kicker.
- Configurable qualifying questions
- Structured lead details captured
- Instant hand-off to your team
Appointment Scheduling
Book, reschedule, and confirm appointments inside the conversation.
- Rules for availability and buffers
- Confirms date, time, and spelling
- Calendar sync once connected
Customer Support
Answer routine questions from your approved knowledge base.
- Uses only content you provide
- Escalates when unsure
- Consistent answers every time
Outbound Follow-Up
Follow up on quotes, no-shows, and open estimates without adding headcount.
- Scheduled call attempts
- Respects opt-out immediately
- Logged outcomes per contact
Missed-Call Recovery
Call back the people who hung up before anyone picked up.
- Triggered on missed inbound calls
- Recovers booking opportunities
- Full record of each attempt
After-Hours Answering
Nights, weekends, and holidays covered with the behavior you define.
- Separate after-hours script
- Urgent-vs-routine handling
- Morning summary of overnight calls
Call Routing & Transfers
Warm or cold transfers to the right person, department, or location.
- Rules per department
- Fallback when nobody answers
- Transfer reason captured
FAQ & Business Information
Hours, location, parking, pricing ranges, services, and policies.
- Sourced from your knowledge base
- Editable at any time
- No invented answers
Campaign & Lead Reactivation
Reach back out to older leads with a clear, respectful script.
- Contact list driven
- Consent and opt-out tracking
- Outcome reporting per campaign