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Pricing

Choose the right coverage for your calls.

Compare monthly minutes, receptionist capacity and call-handling capabilities. Setup is self-serve, with no setup fee on Lite, Starter or Growth.

Billing term

Included minutes reset monthly on every term.

Monthly subscriptions are paid upfront and renew each month. All prices in USD; applicable tax is added at checkout.

Lite

For very small teams that want every call answered without a big commitment.

$99 /mo

$99 due upfront

Renews monthly · plus applicable tax

Monthly allowance
150 included minutes
Overage rate
$0.59 per additional minute
  • One AI voice agent
  • Coverage during your business hours
  • Call summaries by email
  • Call recordings and transcripts
  • Lead capture

Free self-serve setup. Cancel from your billing page; renewal continues until cancelled.

Get Started

Starter

For a single location getting every call answered.

$199 /mo

$199 due upfront

Renews monthly · plus applicable tax

Monthly allowance
500 included minutes
Overage rate
$0.49 per additional minute
  • One AI voice agent
  • 24/7 inbound call answering
  • Appointment scheduling
  • Lead capture and qualification
  • Call recordings, transcripts and summaries
  • Email notifications
  • Configured live call transfers
  • Basic analytics

Free self-serve setup. Cancel from your billing page; renewal continues until cancelled.

Get Started

Growth

More capacity

For teams managing more inbound calls and receptionist configurations.

$499 /mo

$499 due upfront

Renews monthly · plus applicable tax

Monthly allowance
1,500 included minutes
Overage rate
$0.39 per additional minute
  • Up to three AI receptionists
  • Everything in Starter
  • Supported calendar connections and CRM webhooks
  • Live call transfers
  • Configured transfer destinations
  • Advanced analytics
  • Priority support

Free self-serve setup. Cancel from your billing page; renewal continues until cancelled.

Get Started

Scale

For multi-location and multi-department operations. Custom contract scoped with our sales team.

Custom

Price and renewal terms in your quote

Monthly allowance
Custom minute volume
Overage rate
Custom per-minute rate
  • Up to ten agents, workflows, departments or locations
  • Everything in Growth
  • Advanced custom workflows
  • Multiple phone numbers
  • API and webhook access
  • Dedicated success manager
  • Custom reporting
  • Service-level agreement

Custom implementation and scoping included with your contract

Talk to Sales

Not sure which capabilities you need?

Book a walkthrough

Compare what changes between plans.

Scheduling and integrations depend on supported connections and your saved configuration. Lite covers business hours, not 24/7 answering.

Callenova plan capabilities
CapabilityLiteStarterGrowthScale
AI receptionists11Up to 3Up to 10 · scoped
Call coverageBusiness hours24/7 inbound24/7 inboundScoped to contract
Recordings, transcripts & lead captureIncludedIncludedIncludedIncluded
Appointment schedulingNot includedIncludedIncludedIncluded
Calendar connections & CRM webhooksNot includedNot includedIncludedIncluded
Configured live transfersNot includedIncludedIncludedIncluded
AnalyticsCall recordsBasicAdvancedCustom reporting
SupportStandardStandardPriorityDedicated success manager
Estimate your call volume and costs

What will this cost me?

Estimate your usage and see what prepaying saves against month-to-month billing.

About 360 AI minutes a month.

  • Starter · best fit$199/mo
  • Lite$223/mo
  • Growth$499/mo

Best fit: Starter

$185/month estimated

Month-to-month, 3 months
$597
3-month prepay (7% off)
$555

You save $42 on this term — about $168 a year.

Estimates only. Actual charges depend on connected AI call time and your plan's overage rate.

Before you subscribe.

The payment amount and renewal schedule stay visible above. Final charges are confirmed at checkout.

Usage and additional charges

Minutes are calculated using connected AI call time. Unused minutes do not roll over. Usage above included minutes is handled under your plan terms; automatic overage billing is not currently enabled. International calling, premium integrations, carrier fees, and transferred call time may incur additional charges. Overage minutes appear on your next monthly invoice.

Your phone number and receptionist

Each connected number has its own receptionist, greeting and call records. Choose Ivy or Leo, and forward an existing business line using the dashboard’s guided steps. More receptionists require the appropriate plan. Voice forwarding does not forward SMS; texting needs separate provisioning and Callenova confirmation.

USD billing, including Canada

All plans are billed in USD. Your bank may convert the amount at its exchange rate and add foreign transaction fees. Applicable GST/HST and QST are calculated at checkout using your business address.

Payment and renewal

Your selected subscription term is paid upfront. Available checkout methods include card, Apple Pay, Google Pay and Link. Cancel future renewal from your billing page. Review the Terms before purchasing.