About Callenova
A dependable front desk for businesses that can't stop to answer.
Callenova builds AI receptionists that answer calls, capture what the caller needs and route each conversation to a clear next step, configured around one business at a time.
Why it exists
Missed calls are missed customers.
When the person who answers the phone is also the person doing the work, calls go to voicemail and callers try the next business. Callenova handles routine conversations so owners can stay with the customer in front of them, without losing the caller on the line.
- 1
Local appointment businesses
Auto repair, salons, dental and medical offices, home services and other teams whose phones ring while they are with customers.
- 2
Small teams without a front desk
Owners who answer calls themselves and lose bookings when they cannot pick up.
- 3
Offices with after-hours demand
Businesses that want callers to reach a clear next step outside staffed hours, within their plan's coverage.
How we build it
- It follows your playbook
- Services, hours, policies and approved answers come from what you save in the dashboard. It does not invent business facts.
- It says when it is an assistant
- Disclosure wording is configurable, and we recommend callers always know they are speaking with an AI receptionist.
- People take over where it matters
- Transfers, callback requests and escalation rules decide what reaches your team. Nothing promises a person will answer immediately.
- You can see every outcome
- Calls, captured details, leads and appointment requests appear in your dashboard for review.
How customers get support
Customers can open a support request from the Support page in their dashboard, which keeps it tied to their workspace. Anyone can also reach the team directly.
Hear how it would answer your calls.
Try a consent-based demo call, or compare the plan requirements.